Privacy Policy

1. Introduction

DDreamLab ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy complies with the General Data Protection Regulation (GDPR) and applicable international privacy laws.

2. Data Controller

DDreamLab Address: Zangwill 15, Netanya, Israel Email: info@ddreamlab.com

3. Information We Collect

We collect information that you provide directly to us:

• Personal identification information (name, email address)
• Payment information (processed securely through third-party payment processors)
• Account credentials
• Course progress and learning data
• Communications you send to us

4. Automatic Data Collection

When you access our website, we automatically collect:

• IP address and approximate location
• Browser type and version
• Device information
• Pages visited and interaction data
• Cookies and similar technologies

5. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing transactions
• Sending technical notices and support messages
• Responding to your inquiries
• Marketing communications (with your consent)
• Analyzing usage patterns to improve our services
• Preventing fraud and ensuring security
• Complying with legal obligations

6. Legal Basis for Processing (GDPR)

We process your data based on:

• Contract performance - to provide services you requested
• Legitimate interests - to improve services and prevent fraud
• Legal obligations - to comply with applicable laws
• Consent - for marketing communications and non-essential cookies

7. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers (payment processors, hosting)
• Legal authorities when required by law
• Business partners with your consent

8. International Data Transfers

Your data may be transferred outside your country. We ensure appropriate safeguards including Standard Contractual Clauses approved by the European Commission.

9. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

10. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

11. Cookies

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings. See our Cookie Policy for details.

12. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children under 16.

13. Changes to This Policy

We may update this policy periodically. We will notify you of material changes by posting the updated policy on this page.

14. Contact Us

For privacy-related inquiries: DDreamLab Email: info@ddreamlab.com